Update 2/1/17: Due to stock issues, there may be a slight delay of up to 10 additional business days for order completion. We are in the process of testing & ultimately changing to a new vendor due to unforeseen changes in available stock. We apologize for the delay and are working diligently to get orders out. All changes should be completed by 3/1, at which point this message will be removed.

Processing

Apparel takes 2-10 business days to create. In some cases, due to item back order, there may be a slight delay (usually of no more than 7 additional days). ANY BACK ORDER ISSUES WILL BE LISTED ON EACH PRODUCT DESCRIPTION THAT IS IMPACTED BY THE DELAY. This is updated as frequently as needed.

Unisex options are for men or women who would prefer a bit more of a loose fit with their t-shirts; women's fit options (or "fitted," as it's referred to in each product description) is a more form fitting option usually purchased for women. 

Shipping

Please note that shipping transit times are NOT included in the aforementioned processing time.

US customers can expect to receive their item(s) in 5-7 business days or less. We do not currently offer expedited shipping.

Canadian customers can expect to receive their item(s) in 10 business days or less. We do not currently offer expedited shipping.

International customers can expect to receive their item(s) in 20 business days or less. We do not currently offer expedited shipping.

International customers are responsible for any duties associated with purchase.

Because we oftentimes ship from three different warehouse locations, your order (if purchasing more than one item) may arrive in more than one package.

Please note that US customers receive tracking via USPS. 

Own Your Blackness is not responsible for packages lost due to USPS handling or incorrect address information provided at checkout.

In instances where items used for printing are out of stock, information referencing delays will be posted on each individual item and/or emailed to the customer.

 

Returns

ALL SALES ARE FINAL! However, Own Your Blackness will accept returns on items that were damaged upon receipt (damages include incorrect sizing from what was ordered, faulty printing, tears/holes in item). All items will be replaced with the same item in the same color. No exceptions.

We do not offer returns OR exchanges on items due to incorrect size chosen, change of heart on color (where applicable), etc. ALL SALES ARE FINAL! Please make sure that you use our sizing charts or contact us via email if you're unsure before purchasing.

If an item is returned to our warehouse as undeliverable (due to, for example, incorrect address provided, a change in address before the order was shipped, etc.), the customer will be responsible for the shipping cost for reshipment. Please make sure that your mailing address is correct before processing an order. We only send to the address YOU provide during order processing.

Additional

In some instances with graphic images (not font), the actual graphic may be increased in size for clarity in our store. This is not considered a defect in quality or product.

Please allow up to 48 (business) hours for email responses. Response times exclude holidays and weekends.

If for any reason there is a defect in our product, customer has approximately 10 (calendar) days from date of package RECEIPT to notify us of the defect.